Privacy and Cookie Policy

Club Colors Buyer, LLC respects the privacy of its customers and product users and is committed to maintaining the privacy and confidentiality of the information collected from its customers during the registration and continuing use of the ccbrands.com website (the “Website”). The purpose of this Privacy Policy is to explain how Club Colors Buyer, LLC and its third-party affiliates (collectively, “Club Colors” or “we”), collect, retain and use personal information that may be collected by Club Colors during your use of the Website. Please read this Privacy Policy to learn about how Club Colors manages your personal information, including what information is gathered, why it is gathered, to whom Club Colors discloses such personal information, and how your personal information is safeguarded by Club Colors.

Why Club Colors Collects Personal Information

Collecting personal information is necessary to process purchase orders and communicate with customers. Additionally, Club Colors strives to provide superior service to its customers. Collecting certain personal information helps Club Colors achieve this goal by providing you with more convenient access to the Website and by ensuring that Club Colors meets its internal quality standards.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Information Collection and Use

Club Colors is the sole owner of the information collected on the Website. We will not use or disclose this information to others in ways different from what is stated in this Privacy Policy.

We collect information from you at several different points on the Website and maintain this information in our customer database. When you register on the Website, you are required to provide your name, address, phone number and email address. If you purchase any products or services on the Website, you are required to provide certain financial information, such as credit card number and expiration date. We use the information that we collect from you to enable billing, to fulfill orders, and to provide you with information about programs, special offers, and other products and services based on your preferences. We also use this information to improve the Website, for development of new programs, products and services, and for systems administration and troubleshooting purposes.

We will not sell or rent any of your personally identifiable information to any third party without your permission. This information, however, may be shared with the sponsoring institution/organization. We may provide certain non-personally identifiable information, such as the number of visitors to the Website or the number of items purchased on the Website, to third parties in aggregate form. Notwithstanding the foregoing, we will disclose information required to be released pursuant to federal, state, local or international law.

We use IP addresses to analyze trends, administer the Website, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Other information collected and presented during the use of the Website may include last log-in date, prior order details including product numbers, quantities and prices, discounts applied, favorite products, as well as that information further set forth below under Website Visit Tracking Technologies.

Website Visit Tracking Technologies

As is standard practice on many corporate websites, the Website uses “cookies” and other technologies to help Club Colors understand which parts of the Website are the most popular and the preferences of Club Colors users, as well as to facilitate navigation throughout the Website. Club Colors may also use cookies and other technologies to study traffic patterns on the Website, to improve its functionality and usability as well as to improve the effectiveness of Club Colors’ communications with its customers. Club Colors may also use cookies to customize your experience and provide greater convenience to you during your interactions with the Website.

A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you. Servers and Websites other than the one placing the cookie on your hard drive generally cannot read the cookie, and no personal information can be gathered by other servers from the cookie. If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings. Please note that certain features of the Website may not be available once cookies have been disabled.

Like most websites, the Website gathers certain information automatically and stores it in log files. This information may include internet protocol (“IP”) addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and clickstream data. When you visit the Website, the server automatically logs your IP address, the time and duration of your visit, and the time and duration spent on the pages of the Website which you view. If you arrive at the Website by clicking a paid advertisement or a link in an e-mail, then the server will capture information that tracks your visit from that link. If you arrive at the Website by clicking on a non-paid source, such as a search engine result or link on another website, the server may capture information that tracks your visit from that source, to the extent available. Club Colors uses this information to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about Club Colors users as a whole. Club Colors may use the information collected to market directly to you with your consent.

In some of Club Colors’ email messages we use a “click-through URL” linked to content on the Website. When you click one of these URLs, it passes information through our web server before arriving at the destination web page. Club Colors tracks this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in the e-mails sent.

Club Colors may also use pixel tags, which are tiny invisible graphic images, to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our Website. Pixel tags may be used as part of Club Colors’ use of third party Website statistics trackers and analyzers which Club Colors employs to track and analyze the data collected from the Website. Pixel tags also enable us to send email messages in a format customers can read, and they tell us whether emails have been opened to assure that Club Colors is only sending messages that are of interest to our customers. We store all of this information in a secure database on our web server.

When Club Colors Discloses Your Information

Club Colors does not sell or rent your personal information to marketers. To help Club Colors provide superior service to its customers, your personal information may be shared with legal entities related to Club Colors who will safeguard it in accordance with this Privacy Policy. Club Colors may make certain personal information about you available to third parties that Club Colors has a strategic relationship with or that perform work for Club Colors to provide products and services to you on Club Colors’ behalf, including but not limited to the company that hosts the Website’s web server. These companies may help Club Colors process information, fulfill customer orders, deliver products to you, manage and enhance your experience, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with this Privacy Policy. Without such information being made available, it would be difficult for you to purchase Club Colors products, have such products delivered, receive customer service, provide Club Colors with feedback to improve it products and services, or access certain services and content on the Website.

At times Club Colors may be required by law or litigation to disclose your personal information. Club Colors may also disclose information about you if it determines that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Club Colors may release the information it collects to third parties, where the information is provided to enable such third party to provide services to Club Colors, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Policy and is permitted to use the information only for the purpose of providing services to Club Colors.

Children

We do not knowingly collect any personal information from users under the age of 13, nor do we knowingly market to such users. Nevertheless, if we become aware that a user under the age of 13 is attempting to register on the Website or order any products or services on the Website, we will ask that user to provide the email address of his or her parent or guardian. We will then send that parent or guardian an email from us alerting them to the child’s activities. We will not knowingly permit that child to continue such activities until we receive the appropriate consent of his or her parent or guardian.

How Club Colors Protects Your Personal Information

Club Colors takes administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Website uses SSL encryption when processing order information during checkout in the online store and collecting and storing any personal and order information. You can also help Club Colors by taking precautions to protect your personal data when you are on the Internet. Be sure to select a password that includes a combination of upper and lowercase letters and numbers which is difficult to guess and do not distribute your password or store it in an unsecure manner. While on a secure page, such as our ordering form, a lock icon on the bottom of web browsers such as Google Chrome, Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing.”

While we use SSL encryption to protect sensitive information online, we also protect user information off-line. All of the information that we collect, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment. Access to the server area is protected by a multi-level key card system, and all visitor and vendors are escorted at all times

Please be advised, however, that although we have endeavored to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to/from the Website cannot be guaranteed. We urge you to exercise caution when conveying personal information over the Internet. When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible to the public and, consequently, may be collected and used by others without your consent. You should therefore consider carefully if you want to submit sensitive information that you would not want disclosed to the public. You should also recognize that your use of the Internet and the Website is solely at your own risk. You agree that we have no responsibility or liability for the security of personal information transmitted via the Website or via the Internet in general.

Club Colors may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from Club Colors’s practices and are not controlled by Club Colors nor covered by this Privacy Policy. Club Colors does not make any representations about third-party websites. Club Colors encourages you to review the privacy policy of any third-party site before submitting any personal data.

Privacy Contact

We welcome your questions and comments regarding this Privacy Policy and the use of personal information. If you have any questions about this Privacy Policy or about our information-collection practices, please contact us.

Club Colors may update this Privacy Policy from time to time. When Club Colors changes the policy in a material way, a notice will be posted on the Website along with the updated Privacy Policy.

Cookies, Web Beacons, and How We Use Them

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Club Colors website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

List of Cookies We Collect

The table below lists the cookies we collect and the information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Allows pages to be displayed more quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer id.
CUSTOMER_AUTH An indicator if you are signed into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores your Customer Segment ID
EXTERNAL_NO_CACHE A flag that, indicates whether caching is on or off.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The last product you looked at.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items you recently compared.
STF Information on products you emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer authorized cookies.
VIEWED_PRODUCT_IDS The products that you recently looked at.
WISHLIST An encrypted list of products added to your wish list.
WISHLIST_CNT The number of items in your wish list.

Online Account Registration

To make online shopping faster and easier, you may register on the Club Colors website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your email address and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to Sign Out when you finish shopping. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Emails

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Club Colors or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.