Returns & Exchanges
Returns will not be accepted unless accompanied with a Club Colors Return Merchandise Authorization Number (RMA). RMAs must be obtained within 45 days. There is a 15% restocking fee on program gift items returned within 45 days. Samples may be returned within 45 days with no restocking fee. Spec samples are not returnable.
All embroidered and custom items are non refundable. Because these items are customized, there will be no exceptions to this policy.
Please allow 7-10 days for delivery of custom logo merchandise. We are unable to offer refunds for custom items. Should your custom items be defective, you will be able to exchange the item(s) or obtain credit only when you return the items. Because these items are customized, there will be no exceptions to this policy.
To allow us to properly credit your account, please adhere to the following procedures:
- All original tags must remain attached to the garment.
- Clothing must not be worn except for trying on.
- Absolutely no returns/exchanges can be accepted for any reason later than 45 calendar days from the date your order shipped.